What Skills does MCITP Windows 7 Enterprise Desktop Support Technician validates

Certification: Microsoft MCITP: Enterprise Desktop Support Technician on Windows 7 - c927

MCITP is the Microsoft certification that proves that the examinee has the necessary knowledge and skills to understand the comprehensive parts of the particular field. The Windows 7 Enterprise Desktop Support Technician is a MCITP certification in the flocks of Microsoft certification. If any person has this certification then it is certified that the person has the right knowledge, skills and ability to play the role of Desktop Support Technician where Windows 7 is concerned. This certification can be a plus point for all those job seekers who want to apply for the position of Desktop Support Technician.

Skills that are validated by MCITP Windows 7 Enterprise Desktop Support Technician

The MCITP Windows 7 Enterprise Desktop Support Technician validates a number of skills. This certification will be a solid proof about the fact that the person has knowledge of all these skills.

• Finding the cause and solving the security issues:

  Windows 7 and its programs might have a number of security issues. This certification will prove that the person has what it takes to find the cause of the security issues and solve it. These security issues might be related to IE (Internet Explorer), software update and storage. There are a number of things that might give rise to such issues. It may be due to some malicious software or program. While achieving this certification, the examinee will have to understand and get knowledge about all kind of security issues that Windows 7 and its programs might face. So, it is safe to say that the person who has this certification can identify and solve the above mentioned security issues. Some of the skills related to security issues that are validated by the certification are know how to add trusted sites, analyze processes, programs, services and add-ons; recovering encryption keys, identifying why the updates are incompatible with other programs, management of keys and so on.

• Finding the cause and solving the desktop application issues:

  The desktop applications face some problems and issues from time to time. These problems and issues have to be handled so that the flow of work can be continued. The certification will validate that the person knows how to install software and recover from software failure. This certification will cover the person’s ability, skills and knowledge to provide various kinds of permissions, fulfill the requirement of local administrator, check the logs to find the root cause of problems, check whether the software runs in the safe mode or not, repair installation if required, reimage and restore the system and so on.

• Mobile users:

  Another skill that the certification validates is the support of the mobile users. The examinee who have been able to pass this certification has the ability and knowledge to solve the remote access and wireless connectivity issues. This certification validates the skills that are related to these two issues. Some of those skills are related to encryption keys, encryption types, signal strength, IPv6 support, mobile devices, wireless profiles, authentication to the network, VPN client connection and so on.

• Systems that run the client:

  This certification also focuses on the managing as well as the maintenance of the systems that run the client in Windows 7. The examinee must have skills and knowledge related to hardware failure as well as performance issues. Without these skill s and knowledge the examinee won’t be able to gain the certification. So, it is safe to say that any person who is able to achieve this certification can identify any kind of hardware failure and performance issues related to the client in Windows 7 and resolve those issues. Some of the skills that can be validated by this certification are being able to identify bad sectors, analyze started services, check hard drive space, update BIOS, analyze application logs and system, diagnose memory issues, determine the broken component, set power management, recommend which hardware is to be replaced, optimize virtual memory and so on.

• Find the cause and solving the network issues:

The network is bound to have a lot of issues. The problem in a network can cause problem for the whole system of the organization. If any organization is looking for a person to identify and solve such network issues, then they can put this certification in their criteria. This certification will prove that the person has what it takes to find the cause that led to the network issues and solve them. Some of the issues that can be handled by the person who has this certification are network connection, enterprise logon, network printer and names resolution issues. This certification validates the skills that are related to printer failure, hardware failure, driver issues, default gateway, finding the cause of network connection issues, determining logon context, checking nslookup to DNS server, proxies, flushing the DNS cache, checking the assigned DNS and so on. Almost anything related to network issues related skills can be validate by this certification.

Reason why these skills are validated

When an examinee prepares for the MCITP Windows 7 Enterprise Desktop Support Technician certification, then he/she has to cover all the above mentioned skills as their exam topics. If they even miss one topic then there is a chance that they might not be able to get the certification. Thus when the examinees cover all these topics and understand them, then it is safe to say that they have the knowledge to perform the tasks related to those topics.Their knowledge and skill level is tested during the certification exam. So, any person who does not have the understanding, knowledge and skills about those topics then they will not get the certification.

The MCITP Windows 7 Enterprise Desktop Support Technician certification clearly validates all the above mentioned skills.