IBM Service Management Network and Service Assurance V2

Vendor: IBM

Certification overview

IBM Service Management Network and Service Assurance V2 exam is basically designed for the professionals who can defines critical issues within a business and able to help the customers with this certification. Person should perform software and hardware solution to the clients and recommend IBM Tivoli Service Assurance tool.

Who can do this certification

Individuals who have basic knowledge of fundamentals of service management network and service assurance can easily apply for this certification. Person should also know how to map the customer requirements to the service management network and service assurance tool. You must be able to put on the concepts of IBM Service Management Network and Service Assurance to the solution design.

Benefits

Once you complete the certification of Tivoli Management Network and Service Assurance you can then easily able to understand the requirements of different client's networks. Individuals can also recommend your customers about the opportunities one get with the IBM Tivoli Network and Service Assurance Solution.

Associated Exams

To complete the process of certification of IBM Service Management Network and Service Assurance one must need to complete all the test which are mentioned in the following section of the information.One must have to clear three test, two of them are compulsory and for the third one you have option to select any one of them. Let's take a look at the various tests:

1. IBM Tivoli Netcool/OMNIbus V7.3 Implementation (000-007): This is IBM Certified Deployment professional exam in which the professional handles all the tasks including installation, up gradation, admin tasks, determining of the problems and then documenting of all the answers for IBM Tivoli Netcool/ OMNI bus.
2. IBM Tivoli Netcool Impact V4.0 Implementation (000-938): The IBM Tivoli Netcool Impact Implementation certification is the exam which is introduced by IBM Support under the Professional Certification Program. Basically it is designed for the persons in order to validate their skill who wants to work in implementing and deploy the Tivoli Netcool Impact.
3. Above two tests are the compulsory one which needs to be completed as a part of the certification process but for the third one you have option to choose only one of the following test so as to proceed further.
   • Test ITIL - Information Technology Infrastructure Library - Foundations: This is the basic test which one gives in order to learn fully about the IT Services Management. It teaches you about the various processes, tasks which help you to deliver values to the customers.
   • IBM Tivoli Netcool Service Quality Manager V4.1.1 Implementation (000-430): The exam is a data mediation development exam. In this exam the aim of the persons is to implement and integrate the system to connect with new data sources.
   • IBM Tivoli Netcool Performance Manager for Wireless V9.1.2 Implementation (000-434): IBM TivoliNetcoolPerformnacehelps companies to reduce their operational costs and manage their clients wireless network infrastructure.
   • IBM Tivoli Netcool/Proviso V4.4.1 Implementation (000-931): This exam is being formatted by Professionals so that one can have great knowledge of hot to manage the Netcool application. This test is basically designed for the persons who work in data centers and want to be an expert.

Prerequisites

Every IBM certification includes a series of exams which are linked to the certification. It consists of the basic exams and all the high levels which you need to know for course of exam. For completing the certification of Service Management Network and Service Assurance one have to complete all the linked exams like Implementation of Tivoli NetCool Implementation V7.3 and Tivoli NetCool Impact Implementation and others.

Examination Overview

The certification covers the following main topics:

1. TivoliNetcool configuration manager
2. Tivoli Netcool Performance Manager for wireless
3. Common protocols including DNS, DHCP, SNMP.
4. Tivoli NetCoolImplementaion.
5. ITIL Concepts

The exam is an objective type test which consists of multiple types of questions. One has to select only one correct answer out of the four given options. The exam consists of 60 questions and the duration to complete the exam is 75 minutes. The minimum percentage to clear the exam is 68 %.

Validity of the Certification

To clear certification of IBM is very big task in today's industry. Validity of these exams is the main concerns, with addition of new test in different certifications one must have to check on a regular basis that if the certification in which you are expert is updated of not. IF not updated then your certification is valid, but if there is some update in the associated exams then you have to recertify yourself with the new tests.

Expert Review

Experts always prefer you to go for an certification so that you can become an expert and companies also select employees who have a clear certification.

MilindAnand, John Wiley & Sons Inc. 'A'

Abu Dhabi, UAE